Question 1

What are the various mediums you use in your artworks?

Accepted Answer

I use a range of mediums such as acrylics, alcohol inks, resin and encaustics.

Question 2

Do your artworks include a certificate of authenticity?

Accepted Answer

Yes, all my original artworks come signed and include a certificate of authenticity, ensuring their originality and value.

Question 3

How do I care for encaustic paintings?

Accepted Answer

Encaustic artworks are archival in nature. As with all fine artwork, it should not be placed in direct sunlight. Wax is fragile in temperatures below 40 degree Fahrenheit and starts to shift if the temperature exceeds 120 degrees Fahrenheit. If the encaustic painting is glassed, avoid direct sunlight as the glass can heat up and cause the painting to melt. On the other hand, if is not in direct sunlight and is in a stable temperature environment , there should be no problems with glass. We have numerous paintings which have glass and are perfectly fine when not in direct sunlight or under harsh lighting.

To clean the painting, take a soft 100% lint free cotton cloth and ‘polish’ the painting with the cloth. This is called buffing.

Question 4

Are there any special care instructions for alcohol ink artworks?

Accepted Answer

Alcohol inks are pigments which are suspended in alcohol. If these paintings are in direct sunlight, as with all fine art, they can fade with time. To avoid this from happening, each of my artwork is sealed with several layers of UV archival spray and  varnished. Some paintings also have a resin coat which adds another protective layer on top.

Question 5

What type of resin do you use?

Accepted Answer

I believe in using high quality products to enhance the beauty of my work and make it archival. I use resin which is non toxic, has no VOC or solvents. It does not yellow with time and is chemically engineered to remain clear. It has a high gloss finish which increases the attractiveness of the artwork.

Question 6

Are the gems and crystals in your artworks real?

Accepted Answer

I love using natural materials in my mixed media artworks! While I strive to use real gems and crystals, some pieces may include artificial ones to keep the artwork lightweight. I'll always let you know the details when you purchase.

Question 7

How can I display my artworks?

Accepted Answer

Get creative with displaying your artworks! You can use traditional frames, open back frames, float frames (perfect for canvases), or place them on shelves and mantels. For smaller pieces, plate stands work great. Choose a display method that complements both the artwork and your space.

Question 8

Tell me more about corporate, hospitality and healthcare art installations?

Accepted Answer

Art in corporate settings can boost employee morale, spark creativity, elevate brand and provide social distinction. 
Art in healthcare facilities includes general hospitals, senior residences, acute care hospitals, surgery centers, medical office buildings, physicians’ offices, rehabilitation centers and many more. It positively impacts patient care, decreases stress and anxiety, is aesthetically pleasing and is an important design integration.
Art in hospitality sector elevates brand identity for today’s savvy travelers and provides a distinct visual identity. Hotels and restaurants have recognized the importance of curated, original artwork as an integral part of the design.
We provide individualized art installations customized to your setting and needs.
Please refer to the art installations page for more information or contact me directly via the contact form if you have any further questions or want to discuss a project.

Question 9

How do we know which artworks would work best in our corporate / hospitality setting?

Accepted Answer

I work directly with clients to ensure a personalized experience combining your design ideas and budget with your current needs. With my background in interior design, I can help you chose a color palette and design which enhances the beauty of the space, while at the same time is functional and practical. 
Interior design services are charged on an hourly basis. We will go over mood boards and use mock walls to show how your artwork will look on the walls. Please contact me directly to discuss your project.

Question 10

Do you offer an art leasing program for businesses?

Accepted Answer

Yes, I offer an art leasing program for businesses. Clients pay a fraction of the artwork's price and can rotate pieces every 4 months. I accept a limited number of clients, with contracts renewed annually. You can also choose to buy the artwork at the end of the lease. Contact me to discuss the details.

Question 11

Do you take commissions?

Accepted Answer

As of now, I take only a limited number of commissions as I have a number of projects going on. Please contact me directly via the contact form and we can discuss your project.

Question 12

Do you ship artworks nationally and internationally?

Accepted Answer

Yes, I ship artworks both nationally and internationally. I'll help you find the best shipping option for your location. International deliveries may take 2-4 weeks and could incur duties, taxes, or fees. Please check with your local customs office. I recommend insuring your artwork for safe transit.

Question 13

What happens if the artwork arrives in damaged condition?

Accepted Answer

We take great care in packing and insulating the artwork for transport. Still things can go wrong due to unforeseen circumstances. 
For artworks which arrive in a damaged condition, please take photographs and contact us within 24 hours so that we can find out what went wrong and work with you. Sometimes it may be beyond our control due to the carrier or other reasons, but we will try to resolve the issue to the best of our ability.

Question 14

Do you accept returns?

Accepted Answer

We take great care in packing your artwork and delivering to your destination. It takes a lot of time and effort as we want to do it right the first time. For this reason, it is difficult for us to accept artworks if you change your mind later on.
Please chose your painting taking into consideration the color palette for your space as well as the dimensions. You can contact us via the contact form and I will answer your queries before you make the final purchase.
We do not accept returns for any commissioned work or altered/ custom framed paintings.

Umbreen Hasan

Contemporary artist

FAQ